Frequently Asked Questions
Insurance Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions:
- What are my mental health benefits?
- What is the coverage amount per therapy session?
- How many therapy sessions does my plan cover?
- How much does my insurance pay for an out-of-network provider?
- Is approval required from my primary care physician?
See our insurance page for more information and guidance.
Everyone faces challenging situations. Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues and creative blocks. Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:
- Attaining a better understanding of yourself, your goals and values
- Developing skills for improving your relationships
- Finding resolution to the issues or concerns that led you to seek therapy
- Learning new ways to cope with stress and anxiety
- Managing anger, grief, depression, and other emotional pressures
- Improving communications and listening skills
- Changing old behavior patterns and developing new ones
- Discovering new ways to solve problems in your family or marriage
- Improving your self-esteem and boosting self-confidence
Confidentiality is one of the most important components between a client and psychotherapist. Successful therapy requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but the therapist’s office. Every therapist should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone. This is called “Informed Consent”. Sometimes, however, you may want your therapist to share information or give an update to someone on your healthcare team (your Physician, Naturopath, Attorney), but by law your therapist cannot release this information without obtaining your written permission.
However, state law and professional ethics require therapists to maintain confidentiality except for the following situations:
- Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.
- If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threated to harm another person.
- It is well established that the long-term solution to mental and emotional problems and the pain they cause cannot be solved solely by medication. Instead of just treating the symptom, therapy addresses the cause of our distress and the behavior patterns that curb our progress. You can best achieve sustainable growth and a greater sense of well-being with an integrative approach to wellness. Working with your medical doctor you can determine what’s best for you, and in some cases, a combination of medication and therapy is the right course of action.
- Counseling has been found to be just as effective as medication for many conditions with longer lasting results.
- Research has consistently demonstrated that 80% of those receiving counseling will have superior mental health to those who have never received treatment (American Psychological Association, 2013.) With counseling, our clients often find that they can decrease and even eliminate the necessity for medications.
We accept the following insurances, please let us know if you would like us to consider adding your health insurance company:
- Aetna
- Blue Cross Blue Shield PPO and Preferred Choice
- Caterpillar United Health Care
- Health Alliance
- Humana
- OSF Direct Access Network
- Consociate
- Healthlink
- Pekin OSF Direct Access Network
- United Health Care
If you do not show up for your scheduled therapy appointment, and have not given at least 24 hours notice, you will be billed $50.00 for missed session.
Cash, check and all major credit cards. Payment can be made in-person or online through our patient portal.